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Shipping Information

How orders are shipped
Available shipping methods
Shipping delivery chart
Shipping prices
Shipping Disclaimer



  How orders are shipped

Your fresh tropical flowers or lei flowers are picked fresh, washed and inspected. They are then carefully wrapped in ti leaves, florist wrap, newspaper, insulation (if needed) and sealed in a tropical flowers box. This is a long box specifically designed for shipping tropical flowers. The box has handling instructions on the outside to alert the courier as to the urgent and special care needed for the package.

We use FedEx to deliver your order direct from our farm to your doorstep. For late orders and busy days we may also use UPS which has a later pickup so long as we can verify the same delivery time.

Most items can be shipped as soon as the next business day after an order is placed. Many items can be shipped same day, if we receive your order early enough in the morning, and depending on our schedule.

You can order your gift or party supplies in advance. There is a place on our shopping cart form where you can tell us the exact day you would like the order to arrive. We will figure out the appropriate day to ship your package based upon the destination and the shipping method you have chosen.

Once your package has been shipped, you will receive a shipping confirmation email with the tracking details for your shipment and the link to track the package as it makes it's journey to your door.

Shipments go out on weekdays only for delivery on weekdays only. FedEx will not deliver on Saturday without an extra charge or at all on Sunday's or Federal Holidays. FedEx can not deliver to a PO box address.


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  Available shipping methods

We offer a variety of different shipping methods so you may better plan the arrival of your shipment.

For leis and flowers, we always recommend the fastest shipping method possible, which is FedEx Standard or FedEx Priority shipping.

FedEx shipping methods

FedEx Economy Air typically arrives before 7:00pm on the second business day after shipment for most destinations.

FedEx Standard Air typically arrives before 4:30pm on the next business day after shipment for most west coast areas. It will arrive before 4:30pm on the second business day for most other destinations.

FedEx Priority Air typically arrives before 12:00noon on the next business day after shipment for west coast areas. It will arrive before 12:00pm on the second business day for most other destinations.



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Shipping delivery chart


West Coast FedEx Delivery Schedule
for shipments to most West Coast Areas - all of California; most of Idaho, Nevada, Oregon, Utah, and Washington
Ship Day FedEx
Economy
FedEx
Standard
FedEx
Priority

Monday Wednesday
by 7pm
Tuesday
by 4:30pm
Tuesday
by noon

Tuesday Thursday
by 7pm
Wednesday
by 4:30pm
Wednesday
by noon

Wednesday Friday
by 7pm
Thursday
by 4:30pm
Thursday
by noon

Thursday Monday
by 7pm
Friday
by 4:30pm
Friday
by noon

Friday Tuesday
by 7pm
Monday
by 4:30pm
Monday
by noon



All Other Areas FedEx Delivery Schedule
for shipments to ALL OTHER United States destinations*
Ship Day FedEx
Economy
FedEx
Standard
FedEx
Priority

Monday Wednesday
by 7pm
Wednesday
by4:30pm
Wednesday
by noon

Tuesday Thursday
by 7pm
Thursday
by 4:30pm
Thursday
by noon

Wednesday Friday
by 7pm
Friday
by 4:30pm
Friday
by noon

Thursday Monday
by 7pm
Monday
by 4:30pm
Monday
by noon

Friday Tuesday
by 7pm
Monday
by 4:30pm
Monday
by noon


*Exact time commitments will vary for specific zip codes and can be verified at www.fedex.com under rates and transit times. Our zip code of origin is 96720. The times noted above are for MOST areas in the United States. If you need to know the exact time and date for delivery, check with FedEx (1-800-go-fedex) for their specific delivery commitment for your zip code or call or email us and we will check.

West coast deliveries outside of California are typically in metro areas such as Seattle, Boise, Las Vegas Salt Lake City and Phoenix. Other areas in western states may require 2 day shipping

FedEx does not deliver on Weekends or Federal Holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas Day).


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   Shipping prices

To ensure that we keep our prices down, shipping costs are not included per the item, but rather are calculated based upon the weight of the package that will be shipped.

Shipping costs will be added to your final price when you 'check out' in the shopping cart. You will be able to see the multiple shipping options and their costs, calculate shipping, and compare prices and options before you give us your payment information or finalize your order. Simply click 'Recalculate' or 'Check Out' to have the cart update your changes and continue to the payment and shipping information.


FedEx Shipping Methods and Prices
Weight FedEx
Economy
FedEx
Standard
FedEx
Priority

under 2 pounds 15.05 20.05 30.05

2-3 pounds 17.50 22.50 32.50

to 4 pounds 19.20 24.20 34.20

to 5 pounds 21.30 26.30 36.30

to 6 pounds 23.40 28.40 38.40

to 7 pounds 25.45 30.45 40.45

to 9 pounds 27.95 32.95 42.95

Most packages weigh about two to four pounds with packaging. This is about 3-4 leis, or one of our smaller flower assortments.


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Shipping disclaimer

Because our flowers and leis are so hardy and will last a long time after they arrive, we recommend that you have them shipped to arrive a day in advance of the day you will need to use them.

With Our Aloha will not be held responsible for shipping delays due to weather, labor disputes, strikes, local service disruption, National service disruption, acts of war or acts of terrorism. We strongly advise that you schedule your shipment to arrive the day before you will need to use it, to ensure it is in your possession for your special event.

In the event that we are provided with an incorrect or incomplete delivery address, there is a $15.00 charge that will be billed to you after delivery has occurred. With Our Aloha will not be held responsible for delivery delays due to incomplete addresses provided by our customers.

Because our fresh flowers and leis are perishable, we can only insure the contents on packages which are signed for at the first time of attempted delivery. With Our Aloha will not be held responsible for the condition of any shipment that was left without a signature required for delivery. We will be held responsible for the condition of any package which FedEx has attempted a deolivery and there was no one available to sign for the package. In the case where no one signs for the package and a signature is required, the package will be returned to FedEx until someone goes to pick it up or makes arrangements for FedEx to redeliver.



If you have any questions about shipping, or would like assistance with your order, email us at info@withouraloha.com or call (808) 934-7295

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